Privacy Policy

1. Who we are

VivoBloom Studio (“we”, “us”, “our”) provides premium floristry courses via our website located at aprendizajevivo.bond. We are committed to protecting your privacy and handling personal data transparently.

2. Data we collect

• Account and contact data: name, email, optional phone.
• Course preferences: saved items (Fallows), cart contents.
• Transactional data: course selections, applied discounts (no payment processing on this site).
• Technical data: IP address, device, browser type, and basic analytics if you consent to analytics cookies.
• Communications: messages sent via our contact form.

3. How we use data

• Provide and personalize our services, including course recommendations.
• Respond to inquiries and provide customer support.
• Maintain site security, prevent fraud, and debug issues.
• Analyze site usage (only if you consent to analytics cookies in the footer banner).
• Comply with legal obligations and enforce our Terms.

4. Sharing

We do not sell personal data. We may share information with service providers who help us operate the site (e.g., hosting), under contracts that require confidentiality and security. We may disclose information when required by law or to protect rights and safety.

5. Cookies

We use strictly necessary cookies to remember preferences (like theme and consent). Optional analytics cookies are disabled by default and will only be set if you enable them in the cookie banner in the footer.

6. Retention

We retain personal data only as long as needed for the purposes described in this policy or as required by law. You can request deletion of your data at any time.

7. Your rights

• Access: ask for a copy of your data.
• Rectification: correct inaccurate information.
• Deletion: request we delete your data.
• Objection and restriction: limit certain processing.
• Consent withdrawal: you can change your cookie preferences anytime.

8. Security

We apply administrative and technical safeguards suitable for an educational site. No method is 100% secure; please use strong passwords and protect your devices.

9. Contact

For privacy questions or requests, email [email protected] or write to VivoBloom Studio, 500 Greenway, San Francisco, CA 94107, USA. You may also refer to aprendizajevivo.bond for updates to this policy.